Privacy Policy

Last Updated: October 26, 2023

At H’Hen Sale Store (outletsjewelry.com), your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase from us. We are committed to protecting your personal data with the same level of sophistication and trust that defines our collections, from our elegant Black Diamond Jewelry to our symbolic Angel Pendants.

By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us and data about your use of our Site to enhance your shopping experience.

• Personal Identification Information: Name, shipping address, email address, and phone number, which are necessary for order processing and delivery.
• Payment Information: Payment method details (e.g., Visa, MasterCard, JCB, PayPal). Please note that all payment transactions are encrypted, and we do not store your full credit card details on our servers.
• Technical & Usage Data: IP address, browser type, device information, pages you visit on our site, and the time and date of your visit, collected automatically through cookies and similar technologies.
• Communication Data: Any correspondence you have with us, including emails sent to [email protected].

2. How We Use Your Information

Your data allows us to provide you with a seamless, secure, and personalized experience, reflecting the efficiency and reliability we promise.

• To process and fulfill your orders for our products (e.g., Bracelets, Chains, Rings).
• To communicate with you about your order, account, and our promotional offers.
• To improve our website functionality, product offerings, and customer service.
• To prevent fraud and enhance the security of our Site.
• To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We value your trust and do not sell or rent your personal information to third parties. We may share your data with:

• Service Providers: Trusted third parties who assist us in operating our website, conducting our business, processing payments, and shipping orders to you (e.g., payment gateways like PayPal, shipping carriers). These entities are obligated to keep your information confidential.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Given our global shipping policy (excluding parts of Asia and remote areas), your data may be transferred to and processed in countries outside your resident jurisdiction, which may have different data protection laws. We ensure all such transfers comply with applicable legal frameworks.

4. Data Storage and Security

We implement a variety of advanced security measures to maintain the safety of your personal information, mirroring the security we provide for your financial transactions.

Your personal data is stored on secure servers and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of the personal data we hold about you.
• Rectification: The right to correct any inaccurate or incomplete data we hold about you.
• Erasure: The right to request that we delete your personal data.
• Restriction: The right to request that we temporarily or permanently stop processing all or some of your personal data.
• Objection: The right to object to our processing of your personal data.
• Data Portability: The right to request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our Site uses “cookies” and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. These technologies help us understand which of our products—like our Cuban Link Bracelets or Cross Pendants—are most appealing to our clients.

You can choose to disable cookies through your individual browser options. However, this may affect your ability to use some features of our Site.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact our dedicated support team.